PAYEMENTS MADE VIA OUR WEBSITE
Manage Your Account with Stripe's Customer Portal
Dear valued customer,
We're excited to announce that we have activated Stripe's Customer Portal for our website, which will allow you to manage your account with us easily and securely.
What is Stripe's Customer Portal?
Stripe's Customer Portal is a self-service tool that enables you to view and manage your subscription or payment account with us. Through the portal, you can update your payment information, view your billing history, and download invoices.
How to use Stripe's Customer Portal?
To access Stripe's Customer Portal, please follow these simple steps:
- Click on the Customer Portal link that we have provided below.
- Enter your email address that is associated with your subscription or payment account with us.
- Check your inbox for an email from us with the subject line "Welcome to the Customer Portal". Click on the link provided in the email to access the portal.
- Once you are logged in, you can view and manage your account information, update your payment details, view your billing history, and download invoices.
We hope that Stripe's Customer Portal will make it easier for you to manage your account with us. If you have any questions or issues with the portal, please do not hesitate to contact us.
IOS/Apple
How to manage your Truckwiz subscription on IOS/Apple devices
Before you begin, be sure you have your Apple ID and password handy. This will make the process much smoother. To unsubscribe on your iPhone or iPad, follow these steps:
- Click on the Settings icon.
- Tap your profile icon at the top of the screen. It should include your photo and name, with "Apple ID, iCloud, Media & Purchases" in smaller font underneath.
- Select “Subscriptions.” This should take you to a list of your active and inactive subscriptions.
- Click on the subscription you want to cancel. Then, tap “Cancel Subscription” or “Cancel Free Trial” — the wording may vary depending on the membership — and confirm.
android
How to manage your Truckwiz subscription on Android devices
How to cancel subscriptions on an Android
- Open the Google Play Store app and tap your profile icon in the top-right corner.
- In the Google menu that opens, tap Payments & subscriptions. ...
- Tap Subscriptions, then find and select the membership that you want to cancel.
- Once its settings page opens, tap Cancel subscription.